Stop chasing ROI: What really makes change stick

Why do people resist change, even when it’s clearly necessary? This episode explores the human side of transformation — why change can feel messy, uncomfortable, and even scary, and what leaders can do to build clarity, trust, and real adoption. It looks beyond ROI alone to unpack what truly makes change stick, from communication and leadership to the everyday signals that show whether people are really coming along on the journey.

Guest: Thorben Schmidt, Global Practice Lead - Transformation Consulting, Nagarro
Host: Gurpreet Bhadesh